Privacy Policy

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily submit through our contact form, booking pages, pre-call surveys, and consultations, including:

• Name, email address, and phone number
• Practice name, type, and business address
• Information about your business operations and challenges
• SMS and email opt-in consent records

Information Collected Automatically

When you visit our website, we may collect certain information automatically, including your IP address, browser type, pages visited, and time spent on the site. This information is used to improve our website and services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule Revenue Clarity Sessions
• Deliver consulting services and custom system builds
• Send appointment confirmations, session reminders, and follow-up communications
• Send marketing and promotional messages if you have separately opted in
• Improve our website, services, and client experience
• Comply with applicable legal obligations

3. SMS Communications

By providing your phone number and opting in via our contact form or booking page, you consent to receive text messages from Number 1 Priority LLC. Your consent is not a condition of any purchase or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver messages on our behalf.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (804) 604-9680. Message and data rates may apply.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist in delivering our services (e.g., SMS delivery platforms, scheduling tools, CRM systems). These providers are contractually obligated to protect your information.
• Legal compliance: We may disclose information when required by law or to protect the rights and safety of our business and clients.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Client data is retained for the duration of the engagement and for a reasonable period thereafter in accordance with our consulting agreement. Following termination of services, client data is securely deleted within 30 days upon request.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information below. We will respond to all requests within a reasonable timeframe.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Number 1 Priority LLC
• 13926 Hull Street Rd #2160, Midlothian, VA 23112
• Phone: (804) 604-9680
• Email: [email protected]
• Website: number1priorityconsulting.com